Knowledge Base
cancel
Showing results for 
Search instead for 
Did you mean: 

A Niagara G3 jace-6 has stopped communicating via the ethernet ports.

Issue

A Niagara G3 jace-6 has been operational in a building for more than two months with no reported problems.  End customer reported no updates to related graphics screens.  The jace-6 stopped responding on both of its ethernet ports.  A serial shell connection displayed the following information:

IPL for NPM 6-E (PPC440EP) v4.00-6.32 ECC
Press to stop autoboot...
Autobooting...
npm6xx startup version 7.00-6.41
Welcome to QNX Neutrino 6.4 on the NPM 6xx (ppc440)
Press ESC to choose alternate boot options...
continuing boot...
----------------------TCP/IP Network Status------------------------------
en0: flags=80008843 mtu 1500
address: 00:01:f0:8e:5f:70
media: Ethernet none full-duplex
status: active
inet 143.83.31.10 netmask 0xffffff00 broadcast 143.83.31.255
inet6 fe80::201:f0ff:fe8e:5f70%en0 prefixlen 64 tentative scopeid 0x2
-------------------------------------------------------------------------
NPM6-E with T2023 JACE-2 Base Board detected
SRAM mounted successfully at /sramopt
LON interface detected
#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
# SIGILL (0x4) at pc=0xfe4a26dc, pid=1773598, tid=1
#
# Java VM: Java HotSpot(TM) Client VM (1.5.0_34-b28 mixed mode, sharing)
# Problematic frame:
# Memory fault

 

Environment

Niagara G3

jace-600, jace-600E, jace-700

Cause

Internal memory issue

Resolution

The jace-6 cannot be repaired with a reported memory fault.  Replace it.

Tags (1)
Labels (1)
Version history
Revision #:
1 of 1
Last update:
2 weeks ago
Updated by: