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A Niagara R2 Enterprise Server station fails to start. The Standard Output Window reports this error: ERROR: Cannot add key entry: 8390 java.lang.IllegalStateException: Missing c...

Issue

A Niagara R2 Enterprise Server station fails to start. The Standard Output Window reports this error:

ERROR: Cannot add key entry: 8390 java.lang.IllegalStateException: Missing class for: 24

Environment

Niagara R2 Enterprise Server station

Cause

Conflicting jar files.

Resolution

This is typically related to a missing jar file. This would be a jar file that is NOT part of a released version of Workplace Pro. For example, the Smartware and Distech jar files.

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Revision #:
1 of 1
Last update:
‎2018-09-06 02:34 PM
Updated by: