Knowledge Base
cancel
Showing results for 
Search instead for 
Did you mean: 

AccessXpert Cardholder Nickname field showing Nickname text on badges instead of data entered

Issue

Cardholder Nickname field is showing "Nickname" instead of data entered into 2nd cardholder when previewing badges

Environment

AccessXpert

Cause

In AccessXpert the cardholder Nickname field must have unique data within the database

Resolution

The Nickname field must have unique data for all card holders within an AccessXpert database.

Do not enter 'admin' in that field for one card holder and again for another cardholder. 

What is the intended use for this field? In one case, the intended use was for Job Title and a better solution was to create a Custom Attribute of Job Title instead and to place that field in the badge layout. That way the field can have the same data in it for multiple cardholders.

Tags (2)
Labels (1)
Version history
Revision #:
1 of 1
Last update:
‎2018-09-10 10:10 AM
Updated by: