Knowledge Base
cancel
Showing results for 
Search instead for 
Did you mean: 

After installing WorkPlace Tech 5.8 the Hardware wizard cannot be accessed.

Issue

After installing WorkPlace Tech 5.8 the Hardware wizard cannot be accessed.

Environment

I/A Series WorkPlace Tech

Cause

Earlier versions of WPT 5.7.4, 5.7.5, 5.7.6 and 5.7.7 when uninstalled leave behind files that can cause such an issue.

Resolution

The simplest solution is to uninstall WPT58 and re-install it.  The uninstall of WPT58 will remove the extraneous files so the next install will function properly.

Tags (4)
Labels (1)
Version history
Revision #:
1 of 1
Last update:
‎2018-09-06 12:44 PM
Updated by: