Alarm and alert counts indicate unknown when attempting to directly view the I/A Series R2 UNC alarm summary through the browser. Attempting to view the alarm details generates the following error.
The requested information could not be retrieved from the database.
HTTP/1.1 200 OK
Expires: Wed, 21 Dec 2011 16:36:06 GMT
Server: Niagara Web Server/1.1
I/A Series R2 UNC
Changes to archiveMode are not dynamic
The URL you enter to access the alarm summary is http://
Verify that the notification service archiveMode is configured to archive_local_no_SQL. Note: This change is not dynamic. A reboot of the UNC will be required. Failure to reboot the UNC will cause the error noted above.