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An Epibuilder Plugin is necessary for some badging devices to work

Issue

For EpiDesigner or EpiBuilder to work with some devices a plug-in needs to be purchased.

Environment

Continuum

EpiBuilder

EpiDesigner

Windows XP

Windows 7

Windows Server 2003

Windows Server 2008

Cause

Epibuilder will not communicate with some approved devices without purchasing a special plug-in.

Resolution

ImageWare is the third party company that Continuum integrates with for badging and there are a number of devices that require a plug-in to work.

Check the following web page for a list of tested and supported items and if the device indicates plug-in, then purchasing a plug-in is required.

https://support.iwsinc.com/about/support/epi_builder/

The plug-in can be purchased through a ImageWare partner.

https://www.iwsinc.com/partners/

Schneider Electric does not sell the plug-ins and has no access to any serial numbers that may be prompted for during the installation.

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Last update:
a week ago
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