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Cannot Learn in New Cameras to an Existing VideoServer Object.

Issue

Edit VideoServer object and Learn button is greyed out.

Environment

CyberStation 1.94 Video

Cause

The Learn key in the CyberStation Security editor under VideoServer had been changed to a 'lock'.

Resolution

The Learn key in the CyberStation Security editor under VideoServer had to be changed to a 'key' for user Group 128.

Note: there is an unconfirmed possibility that this occurred as a result of an upgrade, as the Admin user was using Group 128 and typically a change to user security during an upgrade would default to a 'key' for Group 1 but a 'lock' for all other security groups.

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Version history
Revision #:
1 of 1
Last update:
‎2018-09-06 10:34 AM
Updated by: