Knowledge Base
cancel
Showing results for 
Search instead for 
Did you mean: 

Card Reader not working

Issue

Card Reader gets a valid card read but does not unlock the Door.

Environment

All versions of I/Net using DPU's 7910, 7920 and SCU 1284.

Cause

The Door does not have an Exit Reader but the parameters are set for Anytime.

Resolution

To resolve the issue, the following steps need to be followed:

  1. Connect to the Controller
  2. Select Controller/Doors
  3. Select the door in question and click on the Modify button
  4. In the Editor, at the Exit Reader, click on the drop down menu and select None from the options.
  5. Click on Okay and close out the Editor.
Tags (1)
Labels (1)
Version history
Revision #:
1 of 1
Last update:
‎2018-09-06 09:52 AM
Updated by: