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Changing Report Server "appuser" password

Warning

Potential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. If you are unsure or unfamiliar with any complex steps detailed in this article, please contact Product Support Services for assistance.



Issue

Information needed about how to change the "appuser" password used by the Report Server Agent

Environment

Web Reports

Cause

There is no information available on whether the Web Reports "appuser" account password can be changed and how it's done

Resolution

The password defined for the user in configuration file needs to match the actual password in the operating system.

To change the password, do the following

 

1: Stop the Web Reports Agent service

2: Change the password defined for the "appuser" in Windows

3: Change the password defined for the "appuser" in the Web Reports Agent config file:

C:\Program Files (x86)\Schneider Electric\StruxureWareReports\StruxureWare Reporting Agent\SE.WebReports.StruxureWareReportingAgent.exe.config

4: Restart the Web Reports Agent service

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Last update:
a week ago
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