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Connecting lines in WorkPlace Tech stay red even when snapped to an object.

Issue

Connecting lines in WorkPlace Tech stay red even when snapped to an object.

Environment

WorkPlace Tech

Cause

Verify that the Visio "Snap" option has been turned on.

Resolution

The following procedure can be used to verify this setting.

  1. Open the Workplace Tech Tool and open an application file.
  2. From the "Tools" menu, select "Snap & Glue"
  3. In the displayed window, verify that the following items are checked:
    • Snap (under Currently Active)
    • Glue (under Currently Active)
    • Connecting Points (under Snap to)
    • Connecting Points (under (Glue to)
  4. Click the [OK] button on the "Snap & Glue" window to save the changes and close the window.

Additional "Snap to" options are normally selected by default. These options should remain selected for consistency of operation.
It is suggested, to prevent inadvertent changes to these settings, that the "Snap & Glue" toolbar NOT be turned on.

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Version history
Revision #:
1 of 1
Last update:
2 weeks ago
Updated by: