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Controller goes offline randomly.

Issue

Communications from CyberStation to controller is flaky, controller goes offline during reload or while an object is under edit.

Controller can be pinged consistently and access via the configuration web page works fine.

Opening/editing objects randomly result in communication timeout errors.

Environment

CyberStation

All CXs

Cause

Controller is online with two Continuum databases at the same time.

Example:

In a LAN system  with the controller is configured in the SQL server DB, a lap top running stand alone Continuum is connected to perform some troubleshooting, the controller exists in the SA database residing in the lap top.

Resolution

The controller MUST only be online with one ContinuumDB.

Close Continuum on the machine that is looking at the second database.

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Revision #:
1 of 1
Last update:
3 weeks ago
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