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Cyberstation is sluggish or freezes with AUDIOP~1.EXE at or near 100% CPU usage.

Issue

Following upgrade of CyberStation, two of the workstations freeze up.  Task Manager shows AUDIOP~1.EXE at 99% CPU utilization.

Environment

  • Cyberstation
  • WebClient
  • WebServer

Cause

CyberStation cannot resolve an audio file link in an AlarmEnrollment or EventNotification.

Resolution

  • Review all AudioFile references linked in all AlarmEnrollments and EventNotifications.
  • Verify files referenced on the PC exist in the path location shown in the object editor.
  • Repair or remove invalid audio file references from all AlarmEnrollments and all EventNotifications.
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Version history
Revision #:
1 of 1
Last update:
2 weeks ago
Updated by: