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DDC lines from I/NET sublan devices are not showing up in StruxureWare Workstation

Issue

DDC lines from I/NET sublan devices are not showing up in StruxureWare Workstation

Environment

I/NET to StruxureWare integration

Cause

I/NET ASC devices, particularly the MR-VAV series, can sometimes be configured as MRs. When this is the case, most of the I/NET processes will function, so that this is easy to overlook.

Resolution

  1. Open I/NET Workstation
  2. Connect to the controller that is not showing the DDC lines from the subLAN
  3. Select Edit>Controller>MCU Configuration
  4. Change any controller that is an MR-VAV to an ASC
  5. Change any MRxx series controller to an MR.
  6. Perform a Station Save
  7. Open StruxureWare Workstation
  8. Right Click on the Selected Controller and select Upload
  9. Check to see if the DDC lines are now showing up
  10. If not, you may need to update I/NET Network Configuration, then deleted and rediscover the I/NET devices affected.
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Version history
Revision #:
1 of 1
Last update:
2 weeks ago
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