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Default Login Password

Issue

Forgotten or Deleted default password.

Environment

All versions of I/NET Seven

Cause

Users either delete the default password and then forget what theirs is and is unable to log into the system.

Resolution

To resolve this, the following steps need to be followed:

  1. Close I/NET and I/O Server
  2. Open up DBCreate and choose the option to back up the database.
  3. Put the backup database on the ftp site so that engineer can get to it.
  4. They would then reinsert the default tac/dacs password back into the database.
  5. Place it back on the ftp site so that the customer can retrieve and restore it back on the system again.
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Version history
Revision #:
1 of 1
Last update:
‎2018-09-06 12:27 PM
Updated by: