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Deleting Last Tenant from a given door in the System

Issue

Deleting Last Tenant from a given door in the System

Environment

I/NET site with Access Control

Cause

After deleting last tenant from a given door in the System, issue with cause individuals to not gain access

Resolution

Are you having an issue with individuals not gaining Access to a given door after the last Tenant is deleted from a Mipped 7920 and the SCU? This may have come about after a door was modified and the last Tenant may have been mistakenly deleted by the user.

To correct this, a DPU Restore needs to be done to get the Tables realigned again. Once this is done, then access will be granted to the individuals. This will only take place if you are using I/Net Seven rev 2.11 and below. It was addressed in I/Net Seven rev 2.12, so all you have to do is upgrade your system.

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Version history
Revision #:
1 of 1
Last update:
‎2018-09-06 03:03 PM
Updated by: