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Does a Niagara R2 Enterprise Server work with dot-matrix printers connected via a USB port?

Issue

A Niagara R2 Enterprise Server's hardware was replaced.  The new hardware does not include a parallel (25-pin) RS-232 printer port for the existing dot-matrix printer which is used for printing out alarms.  It was connected with an adapter to a USB port instead.  Alarms will not print out.

Does the server support USB-connected printers?

Environment

Niagara R2

Cause

pc hardware replacement

Resolution

Niagara R2 does not support USB-connected printers.

The dot-matrix printer needs a connection via a RS-232 serial port or a standard (25-pin) parallel port.

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