Knowledge Base
cancel
Showing results for 
Search instead for 
Did you mean: 

Door forced open alarms

Issue

Door configured not to send forced entries access event but forced open alarms keep coming in the alarm viewer

Environment

CyberStation

CX9900

CX9702

CX9680

ACX5740

ACX5720

ACX7xxx

Cause

The filtering options in the door only filter out the access events, to stop the alarm from triggering modify the expression alarm algorithm.

Resolution

To have the doors send forced open alarms ONLY when configured to send the forced entry access event modify the expression in the Door Forced Open alarm enrollment as follows:

ForcedEntry = True and RecordValHist = True

Tags (1)
Labels (1)
Version history
Revision #:
1 of 1
Last update:
2 weeks ago
Updated by: