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Drop down fields are no longer showing in Personnel Manager

Issue

Drop down fields are no longer showing the drop down menu or any fields to select in Personnel Manager

Environment

Windows XP

Windows Vista

Windows 7

Windows Server 2003

Windows Server 2008

Cause

There is a limitation set for the number of entries and if this is exceeded they will no longer show.

Resolution

By default the number of drop down entries is set to a maximum number of entries of 1000.

This is usually an ample number of these types of fields, but if more are needed then do the following:

Find the file PersonnelManagerCtrl.dll.config in C:\program files\Continuum\Common

Edit this file in a text editor and find the entry called GridComboMaxEntries="1000"

Restart Cyberstation for this setting to take affect, repeat for each Cyberstation.

Caution: This is not an unlimited number and can affect system performance, increase this in small increments i.e. 10-25.

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Version history
Revision #:
1 of 1
Last update:
‎2018-09-06 01:12 PM
Updated by: