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Error message "Unable to request license" in the System Plug-In

Issue

When updating the Vista database in the TAC Vista System Pug-In an error message is displayed that says "Unable to request license".

Environment

  • TAC Vista System Plug-In

Cause

This error message is a result of not having the Vista Workstation license in the permanent license file. The licensing for the TAC Vista System Plug-In is included with the Workstation license.

Resolution

The license for Vista Workstation must be purchased in order for the system plug-in to work. For more information about the license packages see Lessons Learned Article #5997

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Version history
Revision #:
1 of 1
Last update:
2 weeks ago
Updated by: