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FIPS-PIV format selection mismatch error when changing card formats in a door.

Issue

The following error dialog comes up when trying to change FIPS-PIV format in a door.

Environment

CyberStation

CX9680

ACX5720

ACX5740

Cause

FIPS-PIV card formats have controller scope, in other word, the selected FIPS-PIV format (FIPS_PIV_75, FIPS_PIV_Full_FASC-N etc) applies to all the doors in the controller, once you have selected a FIPS-PIV format at a door, you must select the same FIPS-PIV format for all other doors in the controller.

If the format has to be changed, you first need to de-select all the card formats on all the doors under the controller then re-assign the card formats.

Resolution

Edit EVERY door in the controller and de-select all the card formats.

After all the doors have their formats de-selected, you'll then be able to re-assign the card formats.

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Version history
Revision #:
1 of 1
Last update:
‎2018-09-11 01:24 AM
Updated by: