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Finding a new BACNet device causes a BCX controller to show in the Continuum Explorer with the icon of a Workstation

Issue

Finding a new BACNet device causes a BCX controller to show in the Continuum Explorer with the icon of a Workstation

Environment

  • BCX
  • Continuum Explorer
  • CyberStation

Cause

There are incompatible revisions between the controller and the CyberStation.

Resolution

  1. Delete the BCX from the BACNet view
  2. Choose one of the following options:
    1. Upgrade the CyberStation to version 1.73 and higher
    2. Downgrade the BCX below revision 4.4.

Review the Compatibility matrix posted on the Buildings Business Extranet for compatible revisions of products.

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Version history
Revision #:
3 of 3
Last update:
‎2018-09-07 01:28 AM
Updated by:
 
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