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Getting distribution file installation (no core software) error when attempting to commission the JACE-6E.

Issue

Getting distribution file installation (no core software) error when attempting to commission the JACE-6E.  The error states "No core software was found that can be installed to the remote host."

Environment

I/A Series G3, JACE-6E, TRD-J-600E

Cause

  1. Attempting to install an I/A Series G3 version that is not compatible with the JACE-6E platform (e.g. versions below 3.6.47).
  2. Workbench not set up to be an installation tool (required distribution files are not available within the Workbench environment).

Resolution

Attempting to install an I/A Series G3 version that is not compatible with the JACE-6E platform (e.g. versions below 3.6.47).

  • The TRD-J-600E is compatible with I/A Series G3 version 3.6.47.1 or later. The I/A Series ENS with Workbench files are available for download from The Exchange Download Center.

Workbench not set up to be an installation tool (required distribution files are not available within the Workbench environment).

  • Re-install the I/A Series G3 software and enable the checkbox that configures Workbench to be an installation tool. The checkbox indicates "This instance of TAC I/A Series Enterprise Network Server will be used as an installation tool." The distribution files related to each of the platforms will be installed on the computer.
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Revision #:
2 of 2
Last update:
a week ago
Updated by:
 
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