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Getting error unhandled exception when trying to run a report of extended log data

Issue

Getting error unhandled exception when trying to run a report of extended log data

Environment

CyberStation

Cause

ACCTrace reveal workstation is handling excessive extended log data (>100,000 lines in ACCTrace in a couple minute)

Resolution

In the CyberStation properties, set the 'Download extended log data from Controllers on the LAN' to false.

Reboot CyberStation

If reports runs ok now the Extended logging configuration should be revised.

See Lessons Learned Article #3275 for more information.

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