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Help Button Does not Work.

Issue

Clicking on the help button does not bring up any help information.

Environment

Any version of Windows after Windows XP.

Cause

There is a file has to be manually installed for the I/NET Seven Help to work.

Resolution

To resolve this issue, here are some steps that needs to be followed to get the Online Help to work again.

  1. Open up an Internet Explorer Session.
  2. Search on Microsoft and put in the keyword "KB917607"
  3. Install this file and then restart I/NET, possibly restart of the PC as well.
  4. Start I/NET and click on the Online Help button, it should bring up the necessary information for that particular section.
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Version history
Revision #:
1 of 1
Last update:
2 weeks ago
Updated by: