Knowledge Base
cancel
Showing results for 
Search instead for 
Did you mean: 

How can I avoid getting an asterisk (*) on all my devices when adding a controller to an existing TAC Xenta group in the system plug-in.

Issue

How can I avoid getting an asterisk  (*) on all my devices when adding a controller to an existing TAC Xenta group in the system plug-in.

Environment

Vista System Plugin

Cause


When you do the "Update TAC network" after adding a new controller a group is created and when a new group is created all devices have to be downloaded.

Resolution

If you use the "Update TAC Network" command (or button) the controller is added to a new group. You can move the controller to the group you want it to be in, download to the controllers in that group and it will work, but now all your other controllers will have * next to them telling you that they need to be downloaded.

To avoid this drag and drop the new controller directly into the group you want it to be in. Now only the controllers in that group have the * and needs to be downloaded.

Tags (1)
Labels (1)
Version history
Revision #:
1 of 1
Last update:
2 weeks ago
Updated by: