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How can the Microsmart Service in a Niagara R2 UNC be optimized for better performance?

Issue

How can the Microsmart Service in a Niagara R2 UNC be optimized for better performance?

Environment

Niagara R2 Microsmart Service

Cause

Slow / sluggish performance

Resolution

Keep the Poll Always count at the recommended level of 250.

Observe the averageExecuteTime from the service's Poll - Status tab and increase the cycleTime (Poll - Config tab) to match plus one second.  This prevents poll overruns.

For every Microsmart point shadow object, the setting minimumPollInterval should be reviewed and increased where possible from the default of 1000 ms.  For example, a shadow object displaying a space temperature can have its minimum poll interval increased anywhere from 30000 to 60000 ms. 

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Revision #:
1 of 1
Last update:
‎2018-09-06 01:01 PM
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