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How do I upload a file to Product Support Services (PSS) - Asia Pacific on the Schneider-Electric Box file server?

Issue

Need a link to provide an easy way of uploading one or more files to PSS - Asia Pacific via the Schneider Electric Box server.

Environment

Schneider Electric "PSS - Asia Pacific" Box server folder

Cause

Many email services have a limit on the size of attachments.
In many cases, large files must be sent to Product Support so that the support engineer can investigate a reported issue.

Resolution

Use the following form to upload the files associated with your support ticket.
Please note that you must have an open support ticket with PSS - Asia Pacific before uploading a file. Files uploaded without a reference to a support ticket will be deleted.
You may upload additional files by clicking the appropriate link at the end of the "Success" message.

Note: You might receive an error message despite your file still being uploaded

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Version history
Revision #:
3 of 3
Last update:
a week ago
Updated by:
 
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