Knowledge Base
cancel
Showing results for 
Search instead for 
Did you mean: 

How to determine the online status of a Xenta server communicating to another Xenta server over TCP-IP

Issue

When doing Xenta server to Xenta server communication, via other projects network, a good troubleshooting technique is to determine if the two Xenta servers are truly communicating to one other over TCP-IP. This is possible via the online status of the imported Xenta server in the project tree.

Environment

Xenta 511, 527, 555, 701, 711, 721, 731, and 913

Cause

Two Xenta servers are set up to communicate to one another, but they are not passing data properly. Troubleshooting step number one should be to determine if the two Xenta servers are online to each other on the TCP-IP

Resolution

To  check the online / offline status of a Xenta server follow these steps:

  1. Login to the web browser of the Xenta server that that is configured to receive data.
  2. Navigate to the project tree similar to the image below.

3.  Within the project tree, browse down to the Xenta servers and check the online status as shown here:

Tags (2)
Version history
Revision #:
1 of 1
Last update:
2 weeks ago
Updated by: