Knowledge Base
Showing results for 
Search instead for 
Did you mean: 

How to pull the error log from a b3 or Infinet controller in SmartStruxure.


What can be used to get the Device Log (aka Error Log) from a b3 or Infinet connected to an AS?


SmartStruxure Solution


Need to get the Device Log (aka Error Log) from a b3 and/or Infinet connected to an AS.


SmartStruxure has a tool called Building Operation Device Log Viewer. Previous to v1.9 it was used for b3 error logs. Starting with v1.9, a dropdown is used to choose BACnet (b3) or Infinet.  

In a default installation (32bit OS) it can be found at \Program Files\Schneider Electric StruxureWare\Building Operation 1.9\WorkStation\Script\SE.SBO.Device.Log.Viewer.exe. Use \Program Files (x86)\ ... for 64 bit OS.

Note: Before v1.6 it was called Building Operation b3 Device Log Viewer and had a similarly named EXE file.

In v1.9.1 it looks like this:

Tags (1)
Labels (1)
Version history
Revision #:
1 of 1
Last update:
‎2018-09-07 08:54 AM
Updated by: