Knowledge Base
cancel
Showing results for 
Search instead for 
Did you mean: 

IC GEN "Dongle not found" error

Issue

Getting a "Dongle not found" error when trying to start the IC GEN software controller

Environment

IC GEN DDE

IC GEN OPC

Full Sigma

Cause

Dongle has not been registered and It is not possible to register the Sigma Dongle via the IC GEN DDE/OPC. 

Resolution

Connect the Dongle to a Sigma server (which can be an engineers laptop) and register the Dongle for the IC GEN as per Lessons Learned Article #5083.

Tags (1)
Labels (1)
Version history
Revision #:
2 of 2
Last update:
‎2018-09-10 06:21 PM
Updated by:
 
Contributors