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Incorrect scaling of panes and component libraries using high resolution monitors (4K)


While editing a graphic, the editors components categories and menu options are too small to be used.

This happens when Windows display scaling is not set to 100%.


Graphics Editor

High Resolution monitor (4K)



An issue has been identified with how the default scaling used by Windows affects the Graphics Editor in EcoStruxure Building Operation 2.0.


Follow the steps below to work around the problem

  1. Update Windows with the latest available updates
  2. Update .NET Framework to latest version (currently 4.7.2) 
  3. Change the compatibility settings of the Graphics Editor as outlined below


Open the Graphics Editor application file location


Open the properties for the Graphics Editor application


Override the DPI scaling 

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Revision #:
1 of 1
Last update:
‎2018-09-10 07:15 AM
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