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Integrated NPR Dial on a Xenta 527 (Web) failed to connect

Issue

Integrated NPR Dial on a Xenta 527 (Web) failed to connect

Environment

I/Net Site with Integrated NPR Dial

Cause

There is a current issue with Xenta 527 (Web) and the Firmware load of 5.1.9-15 at the present time. This release will not support the Modem connection. This issue has been given to Engineering for Repair.

Resolution

The "Work Around" is to go back a Firmware release. For the time being, until the 5.1.9-15 is fixed, load 5.1.8-10 in the Xenta 527 (Web) and the Modem will work in this load.

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Version history
Revision #:
1 of 1
Last update:
‎2018-09-06 09:27 AM
Updated by: