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Invalid card entry error (0x14BD, 5309 dec) on personnel distribution

Issue

Personnel object fails distribution with 'Invalid card entry' error.

Environment

CyberStation

ACX5740

Cause

Personnel object created via CSV file.

Something went wrong during the create process.

Opening the personnel object for edit shows right values, it is not obvious what is wrong with the card information.

Resolution

Edit the personnel object and make a change in one of the attributes that gets distributed to the controller such as expiration date

After the above, personnel object distributes successfully to the controller.

If lots of records have the problem, make a list view and perform the change on all the objects at once.

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Version history
Revision #:
1 of 1
Last update:
‎2018-09-06 12:17 PM
Updated by: