Knowledge Base
Showing results for 
Search instead for 
Did you mean: 

Missing/Lost Vista 5 Licensing Dongle


Vista licensing dongle has been lost or stolen from the site. Vista will not run without a valid license.


Vista Licensing Dongle


The user dongle has been lost, stolen, or is missing.


You must contact Order Entry for a replacement dongle PN=000857510. (

Order Entry, Phone: 888-444-1311 , E-mail:

See Lessons Learned Article #4725 to get the old Dongle number.Call or email PSS when you recieve the new Dongle with both Dongle numbers. PSS will then reshost the license to the new Dongle number.

 Note: Order Entry/Product Support will be able to assist in verifying which licenses were previously purchased for the site if you do not know.

Tags (1)
Labels (1)
Version history
Revision #:
1 of 1
Last update:
‎2018-09-07 12:42 AM
Updated by: