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Niagara R2 Enterprise Server Error: Invalid template: db/Bacnet522/BACnetTemp/Josh_Plant/JoshIndex. The file does not exist on the server.

Issue

When logging into a Niagara R2 Enterprise Server station, the default web page displays the following error:

ERROR: Invalid template: db/Bacnet522/BACnetTemp/Josh_Plant/JoshIndex. The file does not exist on the server.

Environment

Niagara R2 Enterprise Server

Cause

There must be a background HTML page specified in the WebUIservice default template URL field in order for the web pages to display correctly.

Resolution

  1. Right click the WebUIservice > Properties > Config tab
  2. The default template that comes with a new station is /tridium/services/defaultTemplate.html
  3. Verify that this is correct
  4. For further information, refer to the Niagara Web Solutions Guide.
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Revision #:
1 of 1
Last update:
‎2018-09-06 02:57 PM
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