The system is set up to create an alarm file when certain alarms is trigged but no file is created.
TAC Vista 5.1.7
For a alarm file to be created when an alarm is set a object called "Alarm Receiver - File" must be created that object must be connected to a "Alarm Control" object, then the alarm which should trigger the file must be connected to that "Alarm Control" object.
The alarm was connected to the wrong "Alarm Control" object.
Make sure the alarm is connected to the correct "Alarm Control" object.