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Periodical reports is not working in TAC Vista

Issue

It is possible to open a report manually and print it but the reports are not printed when using periodical reports.
Nothing happens when the report should have been printed.

Environment

TAC Vista 5.1.7
Windows 2008 server

Cause

The periodical report worked when running Vista as a application but not as a service.
The user starting the service Tacos had a password with only three characters which does not meet the complexity requirements for a Windows 2008 server.
It was possible to login and start the service using this password but the service Tacos could not start Excel and create the report using this password.

Resolution

Changed to a user with a password meeting the complexity requirements for a 2008 server and then the periodical reports worked good.

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Version history
Revision #:
1 of 1
Last update:
‎2018-09-06 09:48 AM
Updated by: