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RAM - SMS messages are truncated.

Issue

When Remote Alarm Manager sends a SMS message via a GSM to a mobile phone, the message is truncated. 

Environment

Sigma, Micronet, BAS, RAM

Cause

Message type - Long Message (Descriptive multi line message)

Output interface - GSM to mobile phone.

If an alarm is sent from an output interface e.g Sigma to an output interface e.g SMS mobile phone, the end of the message disappears (truncated). 

Resolution

The message sent to the mobile device is too long. A maximum length of 160 characters is permitted - this is a SMS message characteristic.

Consider changing the message type to a Normal message or Short message

or

The Index Title and Point Title are very long, can these be shortened. e.g change Temperatures to Temps.

Tags (1)
Version history
Revision #:
1 of 1
Last update:
3 weeks ago
Updated by: