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Red X in Internet Explorer when attempting to view certain Menta objects in a Xenta 700

Issue

Red X in Internet Explorer when attempting to view certain Menta objects in a Xenta 700

Environment

  • Xenta Servers
  • Xenta 701, 711, 721, 731
  • XBuilder
  • Menta
  • Internet Explorer

Cause

When importing a Menta object into a Xenta 700 XBuilder project from a file previously created in the normal version of Menta, be very careful with all the comment text within the file. All comment text has to have a defined text type in the file.


For example say you had a Menta file with comments throughout that you set all of your font to Arial, bold and 10 point font. Then you created another file and copied the contents of the original file into the second file. You will lose the text attributes of Arial, bold and 10 point font but the normal version of Menta will still display the comments correctly.

Now, if you import that second menta file into a Xenta 700 XBuilder database and download the Xenta 700, you will have problems. If any comment text does not have text attributes, Java can not load the file to be viewed in Internet Explorer / Menta viewer and you will get the red X when the file loads.

Resolution

  1. Go through the entire Menta object in XBuilder, double clicking any comment. Focus efforts on any comments that are known to have been cut and pasted into the file.
  2. Check that a font, style, and size it attributed to each comment.
  3. Fix and redownload the XBuilder project.
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Version history
Revision #:
1 of 1
Last update:
‎2018-09-06 02:46 PM
Updated by: