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Remove 'Server' information shown in WorkStation drop down list


Potential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. If you are unsure or unfamiliar with any complex steps detailed in this article, please contact Product Support Services for assistance.


Remove Server information shown in WorkStation drop down list


Building Operation WorkStation 1.8


Building Operation WorkStation 'caches' user customizations including the server names / IP addresses that it has previously successfully logged on to.


A tool is available on the Community to reset the login information including the cached servers list. Refer to SBO Reset WorkStation Login

To manually delete the file containing the servers list (among other information), navigate to and delete the file.

The location and file name depends on the installed version of WorkStation.

  • Version 1.3
    C:\Users\%username%\AppData\Roaming\Schneider Electric\Workstation\TAC.ClientUserProfile.bin
  • Version 1.4 and 1.5
    C:\Users\%username%\AppData\Roaming\Schneider Electric StruxureWare\Building Operation\WorkStation\TAC.ClientUserProfile.bin
  • Version 1.6 and above
    C:\Users\%username%\AppData\Roaming\Schneider Electric StruxureWare\Building Operation\WorkStation\SBO.ClientUserProfile.bin


Next time you run WorkStation again, a new user profile file will be created. 

Note: All IP addresses will be cleared and you will lose settings such as column widths and similar user customizations.

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Last update:
‎2018-09-11 08:44 AM
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