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SmartStruxure Building Operation Workstation crash when connecting to Automation Server - 'DisplayName' does not exist on object instance

Issue

Attempting to connect with SmartStruxure Building Operation Workstation to an Automation Server results in a crash report.

A problem occurred in this application

Environment

SmartStruxure Building Operation 1.3.0 SP1 - 1.3.0.10100

Windows 7 64 bit

Cause

Temporary user files result in a conflict between the user files and the server you are connecting to.

Resolution

Browse to the user application settings.

C:\users\[username]\AppData\Roaming\Schneider Electric\Workstation\1.3.0.10100

Delete the contents of this folder and start Building Operation Workstation again to connect to the server.

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Revision #:
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Last update:
2 weeks ago
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