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SmartX Advanced Display AD-Link License activation fails

Issue

Unable to activate the AD-Link on a SmartX Advanced Display

Environment

SmartX Advanced Display

AD-Link

Android

Cause

Changes to license server made current AD-Link software inoperable

Refer TPA-SBO-17-0009.00 for details about the issue

Resolution

The issue is solved in a new version of AD-Link

To install a new version of AD-Link, there is a need to first uninstall the old version of AD-Link

  1. Go to the settings page on the SmartX Advanced Display
  2. Tap on "General"
  3. Tap on "Security" tab
  4. Tap on "Device administrators"
  5. Un-tick the AD-Link
  6. Uninstall the old AD-Link app

 

You will first need to uninstall the old version of AD-Link.
To uninstall the old AD-Link you will need to un-tick the AD-Link in the device administrators tab,
 
In the settings page you will be able to go to the "General" tab and then "Security" tab, then "Device administrators" 
In there you will see the AD-Link, untick it. 
You should now be able to uninstall the old AD-Link app
You will first need to uninstall the old version of AD-Link.
To uninstall the old AD-Link you will need to un-tick the AD-Link in the device administrators tab,
 
In the settings page you will be able to go to the "General" tab and then "Security" tab, then "Device administrators" 
In there you will see the AD-Link, untick it. 
You should now be able to uninstall the old AD-Link app
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Version history
Revision #:
1 of 1
Last update:
‎2018-09-10 09:58 AM
Updated by: