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Tap does not auto dial out when an alarm occurs

Issue

Tap does not auto dial out when an alarm occurs

Environment

I/NET

7801 Tap

Cause

  • The phone number(s) are not defined by the host software 
  • The wrong message priority is defined
  • The message masks do not match

Resolution

  1. Verify Phone numbers
  2. Ensure Alarms are set to Priority or Critical
  3. Verify Message Masking
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Labels (1)
Version history
Revision #:
2 of 2
Last update:
2 weeks ago
Updated by:
 
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