The alarm handling between
TACVista and Xenta 913, 5XX, 7XX acting as Xenta Servers stop after 50 days
- Vista will stop to receive events from Xenta 913, 5XX, 7XX acting as Xenta Servers after 50 days
The reason for this issue is that TAC Vista sets a time reference to the computer’s internal tick count just before it’s about to rollover (which will happen every 49.7 days).
This issue has been fixed in TAC Vista 5.1.7 and a hotfix for TAC Vista 5.0.3 is also available upon request from Product Support Services.
Note: Restarting the Vista Server or the PC will also solve the problem, but only temporarily.