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The license server web displays: No such feature or vendor does not exist: taclic error

Issue

The FlexNet console shows the following error

Vendor daemon down: taclic

No such feature or vendor does not exist: taclic

Environment

  • License Server
  • FlexNet
  • TACLIC

Cause

The taclic vendor daemon which serves the SmartStruxure licenses is down. This indicates that the vendor daemon either does not exist, or that another application using the same vendor daemon executable is present on the PC.

You can run one or more FlexNet license servers with different vendor daemons, but a given vendor daemon can only be run once at a time on the PC.

The SmartStruxure Building Operation vendor daemon is called taclic.exe. This can be seen as a process in the Windows Task Manager.

Resolution

1. Make the SmartStruxure license server is properly installed

2. Follow Article #18242 if both TAC Vista and SmartStruxure Building Operation is installed on the same PC

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Revision #:
1 of 1
Last update:
‎2018-09-11 01:56 PM
Updated by: