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Type does not exist

Issue

When trying to add an automation server underneath an enterprise server the following error is given.

Environment

  • Workstation 
  • Automation Server

Cause

Something has been left behind in the automation server that causes a conflict.

Resolution

Reformat the automation server by performing a New database download.

  1. Create a backup of the automation server. See Lessons Learned Article #7313.
  2. Launch Device Administrator and add the automation server.
  3. Select the automation server and click on the Upgrade Device button in the top left corner. 
  4. In the Upgrade device window, choose "New database" in the Type of upgrade field. Click OK.
  5. Once the download is complete, log into the automation server and restore the database. See Lessons Learned Article #11040.
  6. Now add the automation server underneath the enterprise server.
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Revision #:
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Last update:
‎2018-09-11 05:14 AM
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