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Unable to access WebClient. The XML Automation Server application on the WebClient Server does not open when a remote WebClient browser tries to access WebClient.

Issue

The XML Automation Server application on the WebClient Server does not open when a remote WebClient browser tries to access WebClient. WebClient does work from the browser on the WebClient server itself but can't be accessed from another PC.

The XM Automation Server keeps closing by itself.

Environment

WebClient

Windows Server 2003, Windows Server 2008, Windows 7

Cause

DCOM Permissions have not been set properly to allow access to these WebClient components.

Resolution

Confirm that DCOM permissions have been set properly. Follow the steps detailed in the section "Configuring DCOM Default Security Settings" starting on page 100 in the WebClient Installation Guide, paying particular attention to the NETWORK SERVICE account.

Please see the link below for the relevant section from the WebClient v1.94 Installation Guide.

DCOM Permissions excerpt from 30-3001-835 webClient Planning and Installation Guide

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Revision #:
1 of 1
Last update:
‎2018-09-11 05:31 AM
Updated by: