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Unable to display image from a direct camera in Security Expert


A Pelco IWP221-1ES IP camera is being used and configured as a direct camera in Security Expert but the image from the camera is not being displayed in the Security Expert.


  • Security Expert
  • Pelco IWP221-1ES IP camera


The wrong URL to the image feed was used. When we use the IP address of camera to display the camera image in a web browser, it requires the Pelco Media plug in or Quicktime but these cannot be used in Security Expert.


Use a direct URL to the camera stream. For the Pelco IWP221-1ES IP camera, use "http://camera.ip.address/jpeg/pull".

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Version history
Revision #:
5 of 5
Last update:
3 weeks ago
Updated by: