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Unknown model number error when learning I2/b3 device.

Issue

Performing an automatic learn or manually commissioning i2/b3 device results in the error "Unknown model number"

ACCTrace shows a model number zero

Environment

CyberStation

CX/bCX

I2/B3

Cause

This error can be caused by communication issues.

Resolution

Verify field bus is properly terminated if required.

Follow standard Infinet/MSTP troubleshooting techniques to solve any communication problems inducing the unknown model error.

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Revision #:
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Last update:
2 weeks ago
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