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User Defined PIN can't take effect

Issue

When using User Defined PIN in the individual, it can’t take effect.

Environment

I/NET

Cause

Large card number should be used if User defined PIN is needed.

Resolution

User-defined PINs are supported when all of the following requirements are met:

  • The door controller’s firmware is version 2.30 or later.
  • DIP switch 7 at the door controller is ON or the Card Translation option is enabled in the Door Extension editor
  • The individual is directly assigned a large key/card number (i.e., a key/card translation table is not being used to translate the user’s key/card number).
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Version history
Revision #:
1 of 1
Last update:
‎2018-09-06 10:25 AM
Updated by: