When using User Defined PIN in the individual, it can’t take effect.
Large card number should be used if User defined PIN is needed.
User-defined PINs are supported when all of the following requirements are met:
- The door controller’s firmware is version 2.30 or later.
- DIP switch 7 at the door controller is ON or the Card Translation option is enabled in the Door Extension editor
- The individual is directly assigned a large key/card number (i.e., a key/card translation table is not being used to translate the user’s key/card number).